Privacy Policy

This Privacy Policy describes how QuizAiMentor ("we", "us", "our") collects, uses, and shares personal information when you use our website quizaimentor.com (the "Site") and our services (collectively, the "Services"). By using the Services, you agree to the practices described here.

Information We Collect

• Account Information: Name, email address, and basic profile details when you sign up or authenticate (including via Google Sign-In).
• Content You Create: Topics, quizzes, flashcards, submissions, and feedback you provide.
• Payment Information: Payment details are processed by our payment processors (e.g., Stripe and PayPal). We receive limited transaction metadata (e.g., status, timestamps) and do not store full card numbers.
• Communications: Messages you send us (e.g., support requests, email interactions).
• Automatically Collected: IP address, device and browser type, pages viewed, referring/exit pages, and cookies or similar technologies for analytics, security, and performance.

How We Use Your Information

• Provide, maintain, and improve the Services.
• Authenticate users and secure accounts.
• Create, personalize, and deliver learning content.
• Process payments and manage subscriptions.
• Communicate with you about your account and updates.
• Monitor usage, troubleshoot, and prevent abuse.
• Comply with legal obligations and enforce policies.

Data Storage

We use reputable infrastructure and service providers to host and operate the Services, including authentication by Clerk, application hosting and analytics (e.g., Vercel), and a managed database (e.g., PlanetScale/managed MySQL via Prisma). We may also use Firebase (Firestore/Storage) for certain features.

When We Share Information

We do not sell your personal information. We share information with service providers who help us operate the Services, subject to contractual confidentiality and security obligations:

• Authentication: Clerk (user accounts, sessions, and sign-in). Data: email, profile, session identifiers.
• Payments: Stripe and PayPal (payment processing). Data: payment method details handled by the processor; we receive transaction metadata.
• Email: Postmark (transactional emails). Data: email address and message content.
• AI Services: OpenAI (content generation). Data: prompts and content you submit for generation.
• Search/Vector: Pinecone (vector indexing where applicable). Data: embeddings derived from your content.
• Hosting & Analytics: Vercel (hosting, analytics), Google Analytics/Tag Manager, and Google AdSense (ads where enabled). Data: usage analytics, cookies, advertising identifiers.
• Storage/Database: Managed databases (e.g., PlanetScale/managed MySQL via Prisma) and Firebase (Firestore/Storage) for certain features.

We may disclose information if required by law or to protect our rights, users, or the public.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, analytics, personalization, and advertising measurement. You can control cookies via your browser settings. Where required, we obtain consent via our consent banner.

Use of Google Sign-In Data

If you sign in with Google, we request the basic OAuth scopes (openid, email, profile) to authenticate you and prefill your account profile. We do not request access to your Gmail or other Google data beyond these scopes. We do not sell or share Google user data for advertising. You can revoke our access at any time via your Google Account settings at myaccount.google.com/permissions.

Your Rights and Choices

• Access, correct, or delete your personal information.
• Export your data where technically feasible.
• Opt out of marketing communications.
• If you are in the EEA/UK, object to or restrict certain processing, and lodge a complaint with your local data authority.

To exercise rights, contact us at admin@quizaimentor.com. We may need to verify your identity.

Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated personal data, subject to legal or legitimate business retention needs.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Transfers

We may process and store information in countries outside your own (including the United States). Where required, we use appropriate safeguards for such transfers.

Children's Privacy

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided us personal information, please contact us and we will take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last updated" date.

Contact Us

Questions or requests? Email us at admin@quizaimentor.com.